Privacy policy.
This Privacy Notice sets out details of how LF Collective ‘we’ ‘us’ ‘our’ collects and processes your personal data through your use of our website located at www.lf-collective.com or our other online platforms and/or social media channels which, for the purposes of this privacy notice, shall be collectively referred to as ‘the website’ or which you provide to us directly.
For the purposes of this Privacy policy, personal data shall mean any information that can be used to identify an individual whether directly or indirectly ‘personal data’ as defined by the UK GDPR and the Data Protection Act 2018.
Please read through the content of this Privacy policy carefully and ensure that you understand it. If you do not understand the content of this Privacy policy or do not accept or agree with any terms then you must stop using the Website and/ or accessing our online platforms, social media groups or pages immediately. If you have already provided us with any Personal Data then please contact us immediately using the contact details below.
By accessing the Website and providing us with your Personal Data you are warranting that you are over 18 years of age.
If you have any questions about this Privacy policy or require more information concerning our privacy and data protection practices please contact us at
hello@lf-collective.com
ANALYTICS
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device, Web pages you visited prior to coming to this website, Your IP address
This information may also include details about your use of this website, including:
Clicks, Internal links, Pages visited, Scrolling, Searches, Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
COOKIES
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
PERSONAL DATA
When you buy something on this website, we collect personal information from you to fulfil the order. We may collect information like your:
Billing and shipping address, Details relating to your purchase, Email address, Name, Phone number
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
Our payment processor(s) (Stripe & Paypal) will also collect payment information from you. You can read their privacy policy at (https://stripe.com/gb & https://www.paypal.com)
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalized form.
When we collect and process your Personal Data, we will comply with the relevant data protection laws and principles such as the UK General Data Protection Regulation ‘UK GDPR’ and the EU General Data Protection ‘EU GDPR’ and the Data Protection Act 2018 which means that your data will be used lawfully, fairly and in a transparent way and kept securely and only for as long as necessary for the purposes we have told you about.
When we collect and process your Personal Data, we do so on the basis of a lawful condition which will be because you have given your consent for us to process your data, we have legal permission to do so, we are under a contractual or legal obligation, or it is in our legitimate interests to do so. We confirm that we shall only collect and process your Personal Data for purposes that are clearly outlined prior to you providing us with your data, or for a legitimate reason.
SHARE BUTTONS
This website includes share buttons which enable you to share pages or other content from this site to the following third party services: (Facebook, Instagram). If you click a share button, these third parties may receive your personal data, including:
Information about your browser, network and device
Details about the web page or content you shared or proposed to share
Your IP address
CUSTOMER ACCOUNTS
If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.
This information may include your:
Billing and shipping address(es)
Details about your orders
Email address
Name
Phone number
We share this information with Squarespace, our website hosting provider, so they can provide website services to us.
EMAILS
You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:
You enter your email address at checkout, or are logged into your customer account.
You add a product which is in stock to your shopping cart.
You close your browser or leave this website without completing your purchase.
You can unsubscribe from these messages at the bottom of the email.
The email will link back to this website, where you can pick up where you left off and complete your purchase.
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace and Mailchimp, our email marketing provider, so they can send these emails on our behalf.
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You’ve created a customer account
Your customer account password has been reset or updated
You’ve made a purchase
Your order has shipped
It’s not possible to unsubscribe from these messages.
We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.
SCHEDULING
When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:
Name, Email address, Phone number, Details relating to your appointment (for example, who referred you), Files you uploaded
We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.
PAYMENTS
When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:
Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.
Paypal - payment processing services. You can read Paypal’s privacy policy at https://www.paypal.com/myaccount/privacy/privacyhub.
Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.
CHANGES TO THIS POLICY
We reserve the right to alter or amend this Privacy policy without any prior notice to you. Should our Privacy policy be altered, the new Privacy policy will be posted on the Website.
Your first use of our Website after the date of any amendments or alterations to this Privacy policy will constitute your acceptance of such changes, therefore we recommend you review this Privacy policy regularly to keep informed of any changes.